📄️ Create a new activity note (JSON)
Creates a new activity note for a ticket with optional attachments using JSON (backward compatibility)
📄️ Delete an existing activity note
Deletes an existing non-email activity note for a ticket
📄️ Update an existing activity note (JSON)
Updates an existing non-email activity note for a ticket
📄️ Get a ticket activity topic
Retrieves a ticket activity topic with optional filters for active status, system entry, and display flag.
📄️ Get all ticket activity topics
Retrieves a list of all ticket activity topics with optional filters for active status, system entry, and display flag
📄️ Get system entries for a ticket
Retrieves all system-generated activity entries for a specific ticket.
📄️ Get system entries for a ticket
Retrieves all system-generated activity entries for a specific ticket.
📄️ Get ticket activity
Retrieves all activity entries for a specific ticket, including notes, time logs, history, and messages.
📄️ Get ticket activity
Retrieves all activity entries for a specific ticket, including notes, time logs, history, and messages.