📄️ Update a knowledge base article's title, body, section, or tags.
Update a knowledge base article's title, body, section, or tags.
📄️ Get a single knowledge base article by its id.
Get a single knowledge base article by its id.
📄️ Delete a knowledge base article.
Delete a knowledge base article.
📄️ Unpublish a published knowledge base article back to draft.
Unpublish a published knowledge base article back to draft.
📄️ Search knowledge base articles by free text across title, body, tags, and section.
Search knowledge base articles by free text across title, body, tags, and section.
📄️ Publish a draft knowledge base article, optionally replacing its tags.
Publish a draft knowledge base article, optionally replacing its tags.
📄️ Get knowledge base metadata such as available sections, tags, and article counts.
Get knowledge base metadata such as available sections, tags, and article counts.
📄️ List draft knowledge base articles filtered by section or tags.
List draft knowledge base articles filtered by section or tags.
📄️ List the version history of a knowledge base article.
List the version history of a knowledge base article.
📄️ List knowledge base articles filtered by section, status, or tags.
List knowledge base articles filtered by section, status, or tags.
📄️ Create a knowledge base article as a draft.
Create a knowledge base article as a draft.
📄️ Update a knowledge base article's title, body, section, or tags.
Update a knowledge base article's title, body, section, or tags.
📄️ Get a single knowledge base article by its id.
Get a single knowledge base article by its id.
📄️ Delete a knowledge base article.
Delete a knowledge base article.
📄️ Unpublish a published knowledge base article back to draft.
Unpublish a published knowledge base article back to draft.
📄️ Search knowledge base articles by free text across title, body, tags, and section.
Search knowledge base articles by free text across title, body, tags, and section.
📄️ Publish a draft knowledge base article, optionally replacing its tags.
Publish a draft knowledge base article, optionally replacing its tags.
📄️ Replace linked PSA objects for a knowledge base article.
Replace linked PSA objects for a knowledge base article.
📄️ Get linked PSA objects for a knowledge base article.
Get linked PSA objects for a knowledge base article.
📄️ Get linked PSA objects for a page of knowledge base articles.
Get linked PSA objects for a page of knowledge base articles.
📄️ Get knowledge base metadata such as available sections, tags, and article counts.
Get knowledge base metadata such as available sections, tags, and article counts.
📄️ List draft knowledge base articles filtered by section or tags.
List draft knowledge base articles filtered by section or tags.
📄️ List the version history of a knowledge base article.
List the version history of a knowledge base article.
📄️ List knowledge base articles filtered by section, status, tags, or linked customers and tickets.
Customer and ticket pages list the articles linked to that record with `?linkedCustomerIds={customerId}&status=Published` or `?linkedTicketIds={ticketId}&status=Published`; open each row with its `articleId`. Within one filter, IDs match any (OR); separate filters combine with AND, so passing both `linkedCustomerIds` and `linkedTicketIds` returns only articles linked to both. Without `status=Published`, callers also get their own drafts, and curators get every draft.
📄️ Create a knowledge base article as a draft.
Create a knowledge base article as a draft.
📄️ Duplicate a knowledge base article into a new draft copying its body, section, and tags.
Duplicate a knowledge base article into a new draft copying its body, section, and tags.